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SHIPPING & Delivery

All items offered on Pawfect House are made-to-order. This means that when you place your order, we print that item/s just for you, one at a time for the best quality! We work with different artists and manufacturers worldwide. This is the reason for the delivery times below. Keep in mind that that is also the reason we are able to offer such amazing pricing on our products.

Depending on your product and delivery address, your order may be delivered through trusted carriers such as:

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The carrier used for your order may vary depending on the fulfilment location, product type and delivery service available for your address.

SHIPPING & HANDLING

With busy special occasions including (but not limited to) Valentine’s Day, Women’s Day, Mother’s Day, Father’s Day, Independence Day, Halloween, and Christmas, ETA might extend a few days longer.

Product CategoryPRODUCTION TIME
UK Shipping Time
T-shirts, Hoodies & Basic Apparel2–3 business days4–7 business days
Mugs, Posters & Canvas2–3 business days4–7 business days
Ornaments2–3 business days7–10 business days
Keychains & Small Accessories3–5 business days7–10 business days
Signs & Home Décor3–5 business days7–10 business days
Tumblers3–5 business days7–10 business days
Slippers & Special Apparel5–7 business days7–10 business days
Other Custom Products5–7 business days7–10 business days

Please note:

  • Shipping time starts once your order has been shipped. It does not include production time.
  • The above time frame is only applied for orders to the UK with standard shipping methods.
  • The majority of our orders are processed and shipped within the time frame we offer above. However, the time period above is only approximate and can differ in individual cases. Some items/orders may require a longer ship-out and/or delivery time frame.
  • International orders: It may take additional days if orders have to go through customs. We have no influence on the customs process and apologize for any inconvenience due to delivery delays resulting from this.
  • Large orders (Canvas, Poster) can not be shipped to PO Box address and will be shipped separately to ensure safe delivery. Free shipping policies are not applied.
  • When the order is ready to be shipped, a tracking link will be sent to your email so you can follow your package all the way home.

ORDER TRACKING

You will receive a confirmation email with a tracking link so that you can follow your order all the way home! Please allow 5-7 days for the carrier to scan your package into their system.

If you attempt to track your package and there is no information available, that just means the carrier has not processed your parcel yet. When the parcel is scanned into the system, tracking events will populate on the tracking page.

If it is over your estimated arrival date, please contact us, and we can take care of this for you.

INCORRECT ADDRESS

Make sure you provide the correct address at checkout because we are not responsible if your order gets delivered to the wrong address.

If you contact the final mile carrier after the order has left our warehouse and ask them to forward or redirect your parcel, we are not responsible if that parcel gets lost, stolen, or damaged.

Customer service is our #1 priority and we will do whatever we can to take care of you. Thank you for considering Pawfect House and if you have any questions, please don't hesitate to contact us via this form.

Customer Support: contact@pawfecthouse.co.uk